Updating User Permissions
Modify existing user access to reflect changing roles, responsibilities, or project assignments.
Changing Access Levels
Modify User Permissions
- Log into Clicky
- Navigate to Preferences → Users
- Find the user in the list
- Click Edit next to their name
- Adjust the permission level:
- Upgrade to Admin
- Downgrade to User
- Restrict to View Only
- Save changes
Permission Changes Take Effect
- Changes apply immediately
- User may need to refresh their session
- No notification sent automatically (inform them separately)
Modifying Site Access
Add Sites to Existing User
- Go to Preferences → Users
- Click Edit on the user
- Check additional sites in the site list
- Save changes
Remove Site Access
- Edit the user
- Uncheck sites they should no longer access
- Save changes
Bulk Site Changes
For users who need access to all sites:
- Select "Access to all sites" option
- This includes any sites added in the future
Common Scenarios
Promoting a Team Member
When giving someone more responsibility:
- Review their current access
- Upgrade to Admin if they need settings control
- Add additional sites if needed
- Document the change
Temporary Project Access
For contractors or temporary team members:
- Set end date reminder in your calendar
- Grant minimum necessary access
- Review and revoke when project ends
Role Changes
When someone changes teams or roles:
- Review current permissions
- Adjust site access for new responsibilities
- Modify permission level if needed
- Remove access to irrelevant sites
Best Practices
Regular Access Reviews
- Schedule quarterly permission audits
- Verify each user still needs access
- Update permissions to match current roles
- Remove inactive users
Documentation
- Keep records of who has access
- Note the business reason for each permission
- Track when changes were made
Principle of Least Privilege
- Grant minimum access needed for the role
- Use View Only when full access isn't required
- Reserve Admin for those who truly need it