Add User Access to Countly | OpsBlu Docs

Add User Access to Countly

How to invite team members and grant access to Countly. Covers role assignment, permission levels, API key generation, and onboarding best practices for.

Adding Users

Invite team members to access your Countly analytics.

Create New User

Cloud Users

  1. Log into Countly dashboard
  2. Go to Management → Users
  3. Click Create User
  4. Fill in details:
    • Email address
    • Full name
    • Password (or send invite)
  5. Assign role:
    • Administrator
    • User
    • Read-only
  6. Select application access
  7. Save

Self-Hosted

  1. Access Countly dashboard as admin
  2. Navigate to Management → Users
  3. Click Create new user
  4. Complete user form
  5. Assign permissions
  6. Save

Application Access

Grant App Access

For each application:

  1. Edit user settings
  2. Go to App Permissions
  3. Select applications to grant access
  4. Set permission level per app
  5. Save changes

Permission Levels

Level Capabilities
Admin Full access, manage app settings
User View data, export reports
Read-only View dashboards only

API Access

Generate API Key

For programmatic access:

  1. Edit user profile
  2. Go to API Keys
  3. Click Generate API Key
  4. Copy and securely store the key
  5. Use in API requests
curl "https://your-countly-server.com/o?api_key=USER_API_KEY&app_id=APP_ID&method=sessions"

Best Practices

  • Use work email addresses
  • Assign minimum necessary permissions
  • Document access grants
  • Set up audit logging (Enterprise)
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