Adding and Removing Wix Contributors | OpsBlu Docs

Adding and Removing Wix Contributors

Step-by-step guide to inviting, managing, and removing contributor access on Wix sites.

This guide covers the complete process for managing contributor access to your Wix site, from invitation through removal.

Adding Contributors

Prerequisites

Before inviting someone:

  • You must be Owner or Admin to invite contributors
  • Know the invitee's email address (they'll need a Wix account)
  • Determine appropriate role (see roles guide)
  • Plan their access scope (all pages or specific pages)

Step 1: Access Roles & Permissions

  1. Log into Wix Dashboard
  2. Go to Settings (left sidebar)
  3. Click Roles & Permissions
  4. Select Contributors tab

Step 2: Invite New Contributor

  1. Click + Invite People button

  2. Enter contributor's email address

  3. Select a role from dropdown:

    • Owner (transfer ownership)
    • Admin
    • Blog Writer
    • Blog Editor
    • Site Member Manager
    • Contributor (custom permissions)
    • Viewer

  4. For Contributor role only: Select specific permissions

  5. Click Send Invite

Step 3: Configure Custom Permissions (Contributor Role)

If you selected "Contributor," configure permissions:

Content & Design:

  • Edit all pages
  • Edit specific pages (choose which)
  • Manage media library
  • Publish changes

Apps & Features:

  • Manage specific apps
  • Manage Wix Stores
  • Manage Wix Bookings
  • Manage Wix Events

Analytics & SEO:

  • View site analytics
  • Manage SEO

Other:

  • Manage site members
  • Manage Wix Blog

Click Send when configured.

Step 4: Invitation Sent

The invitee receives an email:

  • Subject: "You've been invited to collaborate on [Site Name]"
  • Contains Accept Invitation button
  • Valid for 30 days

If they don't have a Wix account:

  • Clicking "Accept" prompts them to create one (free)
  • They sign up and automatically get access

If they already have a Wix account:

  • Clicking "Accept" adds site to their account
  • Access granted immediately

Step 5: Verify Access

After they accept:

  1. Roles & Permissions → Contributors tab
  2. Check they appear in Active Contributors (not Pending)
  3. Verify correct role is assigned

Step 6: Notify and Onboard

Send the new contributor:

  • Link to Wix site dashboard
  • Login instructions
  • Overview of their permissions
  • Any specific tasks or guidelines
  • Contact for questions

Example onboarding email:

Hi [Name],

You now have [Role] access to [Site Name].

Access the site:
1. Go to wix.com and log in
2. Click "Sites" in top menu
3. Select "[Site Name]"

Your access allows you to:
- [List key permissions]

Please reach out if you have questions!

[Your Name]

Managing Existing Contributors

View All Contributors

  1. Dashboard → Settings → Roles & Permissions
  2. Contributors tab

You'll see:

  • Active Contributors - Have access
  • Pending Invitations - Invited but not accepted

Edit Contributor Permissions

  1. Find contributor in list
  2. Click Options (...) next to their name
  3. Select Edit Permissions
  4. Change role or specific permissions
  5. Click Save

Changes take effect immediately - no re-invitation needed.

Resend Invitation

If invitation wasn't received:

  1. Pending Invitations section
  2. Find pending invite
  3. Click Options (...)
  4. Select Resend Invitation

Or cancel and send new invitation:

  1. Cancel pending invitation
  2. Invite again with correct email

Cancel Pending Invitation

If invitation was sent in error:

  1. Pending Invitations section
  2. Find invitation
  3. Click Options (...)
  4. Select Cancel Invitation

Removing Contributors

When to Remove Access

  • Employee leaves team
  • Project completed (freelancer)
  • Client handoff complete
  • Role no longer needed
  • Security concern

Step 1: Plan the Removal

Before removing, consider:

Asset ownership:

  • Do they own any content/pages?
  • Need to transfer ownership first?

Ongoing projects:

  • Are they working on active tasks?
  • Transition work to someone else

Data & credentials:

  • Do they have API keys or tokens?
  • Need to rotate after removal

Step 2: Remove Contributor

  1. Dashboard → Settings → Roles & Permissions
  2. Contributors tab
  3. Find contributor
  4. Click Options (...) next to their name
  5. Select Remove Access
  6. Confirm removal

They lose access immediately.

Step 3: Post-Removal Security

After removing contributor:

If they had Admin access:

  • Rotate API keys/tokens
  • Review recent changes (audit log if available)
  • Check for unauthorized apps installed
  • Review domain settings

If they had billing access:

  • Review recent charges
  • Verify payment methods unchanged

If they had custom code access:

  • Review custom code sections
  • Check for backdoors or unauthorized tracking
  • Remove any personal scripts they added

For all removals:

  • Update team documentation
  • Notify relevant stakeholders
  • Remove from any external tools (analytics, GTM, etc.)

Step 4: Verify Removal

  1. Check Active Contributors list - should be gone
  2. Ask them to try accessing site - should fail
  3. Review permissions list - no trace should remain

Step 5: Document Removal

Update your access log:

User Email Role Added Removed Reason Removed By
John Doe john@example.com Admin 2024-01-15 2024-06-30 Left company Jane Smith

Transferring Site Ownership

Special process for changing the primary Owner.

When to Transfer Ownership

  • Selling site to client
  • Agency handoff
  • Business acquisition
  • Owner leaving organization

Prerequisites

New owner must:

  • Have a Wix account (or create one)
  • Accept the transfer
  • Have email access

Current owner must:

  • Be logged in as Owner
  • Know new owner's email

Transfer Process

  1. Dashboard → Settings → Roles & Permissions

  2. Click Transfer Ownership (top right)

  3. Enter new owner's email address

  4. Important: Select what to transfer:

    • Site ownership
    • Domain ownership
    • Premium plan (billing)
    • Third-party connections (GA, etc.)

  5. Click Transfer

  6. Confirm you understand the change is immediate

What Happens

New owner:

  • Receives email notification
  • Must accept transfer
  • Becomes Owner with full control
  • Takes over billing (if selected)

Previous owner:

  • Automatically becomes Admin (or can be removed)
  • Loses ownership privileges
  • No longer billed (if billing transferred)

Post-Transfer Checklist

After transferring ownership:

For new owner:

  • Verify you can access dashboard
  • Check billing is correct
  • Update payment method if needed
  • Review all contributors
  • Change passwords/enable 2FA

For previous owner:

  • Verify your role (Admin or removed)
  • Confirm billing stopped (if transferred)
  • Update internal documentation
  • Archive site credentials

Bulk Operations

Wix doesn't support bulk invites, but you can streamline:

Inviting Multiple Users

Process:

  1. Create spreadsheet of users:

    Email, Role, Notes
user1@company.com, Contributor, Content team
user2@company.com, Admin, Site manager

  2. Invite one by one (copy email from spreadsheet)

  3. Check off as invited

  4. Track acceptances

Alternative for organizations:

  • Use organization-level access
  • Add users to organization
  • Assign site access in bulk (Enterprise plans)

Removing Multiple Users

Process:

  1. List users to remove
  2. Remove one by one
  3. Document each removal
  4. Verify all removed

After mass removal:

  • Rotate all shared credentials
  • Review audit logs
  • Update team access documentation

Troubleshooting

Invitation Not Received

Problem: Invitee doesn't get email.

Solutions:

  1. Check spam/junk folder
  2. Verify email spelling
  3. Resend invitation
  4. Try different email address
  5. Check email provider isn't blocking Wix emails

Can't Remove Contributor

Problem: "Remove" option is grayed out.

Causes & solutions:

  • They're the Owner → Transfer ownership first
  • They're the only Admin → Add another Admin first
  • You lack permissions → Ask Owner to remove

User Can't Accept Invitation

Problem: Clicking "Accept" doesn't work.

Solutions:

  1. Clear browser cache
  2. Try different browser
  3. Disable browser extensions
  4. Contact Wix support

Removed User Still Has Access

Problem: User was removed but can still access.

Causes:

  • Browser cache (have them log out and back in)
  • Multiple accounts (check if they have other access)
  • Organization-level access (remove from org too)

Solution:

  1. Verify they're removed from both site and organization (if applicable)
  2. Ask them to clear cache and try again
  3. Contact Wix support if persists

Best Practices

1. Onboarding Process

Create standard onboarding:

  1. Invite with appropriate role
  2. Send welcome email with guidelines
  3. Provide training resources
  4. Schedule check-in after first week
  5. Document their access in team log

2. Regular Access Reviews

Schedule reviews:

  • Monthly: Check pending invitations
  • Quarterly: Full contributor audit
  • Annually: Document all access

Review questions:

  • Is everyone still active?
  • Are roles still appropriate?
  • Any pending invites to cancel?
  • Anyone needing access upgrades/downgrades?

3. Offboarding Process

Create standard offboarding:

  1. Remove access immediately
  2. Rotate shared credentials
  3. Transfer owned content
  4. Document removal
  5. Notify team of change

4. Documentation

Maintain access log:

Minimum fields:

  • Name
  • Email
  • Role
  • Access granted date
  • Access removed date (if applicable)
  • Reason for access
  • Approved by

Store securely (not on the Wix site itself).

5. Security Protocols

For Admin+ roles:

  • Require 2FA
  • Annual access re-certification
  • Immediate removal on departure
  • Credential rotation on removal

For all roles:

  • Monitor login activity (if available)
  • Review permissions quarterly
  • Document all changes

Access Request Workflow

For Teams

Establish formal process:

  1. Request submitted (form or ticket)

    • Requester name
    • User email
    • Role requested
    • Justification
    • Duration (if temporary)

  2. Approval (manager or owner)

    • Verify business need
    • Confirm appropriate role
    • Approve or deny

  3. Provisioning (admin)

    • Invite with approved role
    • Document in access log
    • Notify requester

  4. Review (quarterly)

    • Verify still needed
    • Re-certify or remove

Example request form:

Wix Site Access Request

User Information:
- Name: [Name]
- Email: [Email]
- Department: [Department]

Access Details:
- Site: [Site Name]
- Role Requested: [Role]
- Reason: [Business justification]
- Duration: [Permanent / Until [Date]]

Approvals:
- Manager: [Signature]
- Site Owner: [Signature]

Integration with Other Systems

SSO (Enterprise)

If on Enterprise plan with SSO:

  • Users authenticate via corporate identity provider
  • Access automatically provisioned/deprovisioned
  • Centralized user management

Setup:

  • Configure in Wix Organization settings
  • Map Wix roles to SSO groups
  • Test before full deployment

SCIM (Enterprise)

Automate user provisioning:

  • Users added/removed via SCIM protocol
  • Syncs with HR systems
  • Automatic onboarding/offboarding

Requires: Enterprise plan + SCIM-capable identity provider

Quick Reference

Add Contributor

Dashboard → Settings → Roles & Permissions
→ Contributors → + Invite People
→ Enter email → Select role → Send

Change Role

Roles & Permissions → Find user
→ Options (...) → Edit Permissions
→ Select new role → Save

Remove Contributor

Roles & Permissions → Find user
→ Options (...) → Remove Access
→ Confirm

Transfer Ownership

Roles & Permissions → Transfer Ownership
→ Enter new owner email
→ Select what to transfer → Transfer

Next Steps

Additional Resources

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